From Founder-Led to Professionally Managed
The Challenge
A 12-person consulting firm was trapped in a founder-dependency cycle. Revenue had flatlined at $3.2M for three years, and the founder was working 70+ hour weeks while the team felt underutilized.
Our Approach
We conducted a full organizational diagnostic, mapped decision rights, and designed a delegation framework that allowed the founder to step out of day-to-day operations. We introduced performance management structures and a leadership development program for three senior staff.
The Outcome
Within 18 months, revenue grew 38% to $4.4M. The founder reduced her hours by 30% while the leadership team took ownership of client delivery. Staff satisfaction scores improved significantly.
Key Results
38% revenue growth
30% reduction in founder hours
3 new practice leaders developed